The technology we use to create our shopping cart (cookies, javascript, etc), can sometimes be misclassified by your security software as a threat. If you experience difficulties adding items to your shopping bag or using our checkout, you can try adjusting your security settings (see below).

In Internet Explorer, setting the privacy setting (under Tools > Internet Options... > Security) to "Very High" or "Highest" prevents you from adding items to your shopping bag. The highest setting you can shop with is "Medium." Nearly all e-commerce sites require cookies to be set like this to function correctly.

Modify your security/firewall/anti-virus software settings
Security/firewall/anti-virus software can sometimes affect how browsers handle cookies. Please make sure you have cookies enabled in your software, or add "igapost.com" (the servers that handle our e-commerce) to your "safe list" of sites.

Zone Alarm
· In Zone Alarm, select Privacy.
· Under Cookie Control, click Custom
· In Custom Privacy Settings:
· Uncheck the box that says "Block session cookies"
· Uncheck the box that says "Block persistent cookies"
· Uncheck the box that says "Remove private header information".
· Uncheck the box that says "Expire Cookies"
· Click OK.

Norton Personal Firewall
· Double click on the Norton Personal Firewall icon in the tray.
· Click on the Open option in the pop-up menu.
· Click the Options icon in the Norton SystemWorks menu box.
· Click on the Personal Firewall option in the Options menu box.
· Click the Advanced Options button at the bottom of the Norton Personal Firewall Options menu box to retrieve the default settings menu box.
· Make sure you are in the "Web" tab. There may be several domains already listed in this area.
· Click on the Add Site button at the bottom of the Web defaults window.
· You will need to enter igapost.com as a new default. This should active the default rules section of that window.
· Make sure the Cookies and Referrer (under Browsing Privacy) are set to permit as a default rule for the igapost.com domain.
· Click OK, then click OK again

McAfee Privacy Service
· Right-click the red "M" icon by your system clock.
· Click "Privacy Service."
· Click "Options."
· The McAfee Privacy Service window appears. Click the "Cookies" tab.
· Enter each website address from which you would like to allow cookies.
· Click "Add."
· Once completed, close the window.

It's possible that you may still experience difficulties due to other factors including strick corporate firewalls, etc. If you still experience difficulties ordering, please call us and we can take your order over the phone.